Words

The words Hale uses that a new person might not know yet, in plain language.

Getting around

Control Center: A panel that rises over the page you're on. It holds every page you can open, search, the light and dark switch, and sign-out. Press Ctrl+. or use its button.
Home: The page that opens on who needs you today. It changes with the day of the week, on purpose.
Tile: One of the squares in the row on Home. Each is a list of people or a story about the church.

Household: The people who live together, with one main contact.
Moments: Upcoming birthdays and anniversaries, and new children.
Gone quiet: People who used to come regularly and have stopped.
Compass: Five steps of a person's growth, from Attached to Multiplying. Some move on their own, and pastors can set them.
Vetting: The record of someone's application, interview, reference and background check. Hale keeps the record; it doesn't run the checks.
Blockout: A date someone can't serve.
Smart list: A list defined by rules, such as "adults aged 18 to 40". It keeps itself current.
Tag: A short label you can add to people, such as a ministry or an interest.

Community: A neighbourhood group that meets in a home.
Community Leader (KCL): The person who leads a community. Hale's screens shorten this to KCL.
Coach: Someone who supports several Community Leaders.
Band: The communities one coach looks after.
Minister: Someone who looks after a region.
Area: A minister's region.
Hub and field: Hub is what happens at the campus. Field is what happens in communities.
Placement: Connecting someone to a community and remembering who recommended it.
Check-back: The weekly check on someone who was placed but hasn't joined yet.
Sagging: A community that has been meeting less often than it should.
On rest: A leader taking a season off. Rest isn't a problem to fix.
Walker: The person walking with a ministry through the Migration Desk.
Gates: The three pass-or-fail checks on a ministry at the Migration Desk.

Care Queue: A board of care needs, each with a 48-hour clock, moving from Open to Closed.
Triage: Taking a first look at a need and accepting it.
Route: Handing a need to the right person: the coach, then the minister, then an elder.
First contact: The moment someone has actually reached the person in need.

Security code: The code that ties a child to the pick-up tag. Each family gets one for the day.
Sunday roll: A record of which adults were at a service, for churches that track it by name.
Headcount: How many people were in a service, as a number.
Plan: One service's serving needs, position by position.
Needs: The spots on a plan that have to be filled.
Field Shield: A warning when a community leader is being scheduled at the campus too often.
Burnout warning: A warning when someone has served a lot lately. You can still schedule them.

Batch: One counting session. It stays open while you enter gifts, then you close it.
Designation: Which fund a gift, or part of a gift, goes to.
Variance: The difference between what you expected to count and what you entered.
ACH: A gift made directly from a bank account.
Pledge: An amount someone has promised to give to a fund over a set time.
Merge field: A word in curly brackets, such as {{first_name}}, that Hale fills in for each person.
sent_simulated: Hale recorded the message and who would have received it, but nothing was delivered.

KPI: One thing the church has decided to measure, with its own page, owner and proof list.
Proof list: The people behind a number, so you can see that it's right.
State of the Kingdom: The church's big-picture page: four bars, a growth funnel and a grid of ZIP codes.
Growth Project: The church's stage series, which the State of the Kingdom can print for.
Kingdom Everywhere: The church's outreach events, tracked to see who lands in a community afterwards.
ROCK: The church's current records system. Its numbers are typed in by hand to compare with Hale's.
Realm: The church's current groups and training system.